Cut handle times and surface real-time trends with Generative AI.]
Generative AI summarises calls and drafts responses, but humans review and approve.
Real-time transcription & translation remove barriers, enabling faster human decision-making.
AI forecasting optimises staffing schedules, ensuring people aren't under- or overworked.
Continuous learning means AI gets smarter, so human effort shifts from repetitive to strategic.
Telvuka is a subsidiary of the Adcorp Group, a leading workforce solutions company – driven to develop people, businesses and economies through connections that allow them to realise their potential.
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